HOTEL INFO

Carlton Square Hotel

Baan 7 (Houtplein)

2012 DB Haarlem

The Netherlands

T. +31(0)23 – 531 90 91

info@square.carlton.nl

PAID PARKING

Directly underneath the Carlton Square, you can find the spacious, public underground parking “Houtplein.” Tickets can be paid at the reception desk of the hotel. Please note that the parking facility provides direct access to the hotel.

Parking rates Parking Houtplein: The daily rate is € 3.21 per hour from 08.00 - 19.00 hours and on Thursday from 08.00 - 21.00 hours. The night rate from 19.00 - 08.00 and on Thursday from 21.00 - 08.00 is € 3.19 for the entire night. Per 24 hours the maximum rate has is € 26.50. Weekcards can be bought at the ticket machine in the parking garage at € 67.35. Monthcards cost € 134.55.

FREE PARKING

Park for free on the surrounding streets of Carlton Square on Saturday from 23:00 hours until Sunday 13:00 hours.

You can park for free at Spaarnwoude trainstation 'Park and Ride'. From there take bus nr. 80 (departs every 15 minutes) and get off at stop Tempelierstraat, where the hotel is situated around the corner.

Park for free at 'Park and Ride' Overveen, situated at the east side of trainstation Overveen. From there take the train to Haarlem Central station, take bus 3, 50, 140, 175 or 176 and get off at bus stop Tempelierstraat, where the hotel is situated around the corner.

Our hotel is easily accessible by public transportation. Our bus stops ‘Houtplein’ and ‘Tempelierstraat’ are around the corner.

Schiphol Airport is only 20 minutes by car and by public transport you’re only 40 minutes away.

By train: Take the train to Haarlem Central Station. From here the following bus connections can be taken to the hotel; 3, 50, 340, 346. Get off at bus stop 'Houtplein' or 'Tempelierstraat.' Go left at the ABN-AMRO bank, where the hotel is situated around the corner.

By bus: Take bus 300 which leaves every 7 minutes. Get off at bus stop ''centrum/Verwulft", walk towards the McDonalds. Go right and walk through the shopping street 'Grote Houtstraat.' Go left at the ABN-AMRO bank at the square 'Houtplein,' where the hotel is situated around the corner.

It’s a 20 minutes’ walk from the Station to the hotel. Also the following bus connections can be taken; 3, 50, 340, 346. Get off at bus stop 'Houtplein' or 'Tempelierstraat.' Go left at the ABN-AMRO bank, where the hotel is situated around the corner.

Take Connexxion bus 80 and get off at bus stop 'Tempelierstraat.' go left at the ABN-AMRO bank, where the hotel is situated around the corner.

There’s a bike rack in front of the hotel or you can store it in the secured bicycle park around the corner.

Secured Bicycle Park Tempeliersstraat 58 Haarlem ( De Blauwe Tram)

Openinghours: Monday through Wednesday 7:00 a.m. till 8:00 p.m. Thursday 7:00 a.m. till 10:00 p.m. Friday 7:00 a.m. till 8:00 p.m. Saturday 9:00 a.m. till 10:00 p.m. Sunday closed

Prices: you can park your bicycle for free in between openinghours. You pay € 0.50 to park your bike per night. Mopeds and light-mopeds pay € 0.70 per day and € 0.70 per night.

On sundays the "Botermarkt" is the nearest secured bicycle park and only a ten minute walk away from the hotel. On sundays the opening hours are from 11 a.m. till 6 p.m.

Hotel room rates vary by date and by the number of adults occupying a single room. Also not every roomtype in our hotel can accomodate more than two adults. To accommodate more guests, you need to change your reservation. Contact our reservations team by e-mail at reservations@square.carlton.nl or call +31 (0)23 531 90 91. You will be notified of any additional charges prior to confirming your updated reservation.

We accept the following payment methods: IDEAL, cash, PIN/Maestro, Eurocard/Mastercard, VISA, American Express, Diners, debit cards. We do not accept PAYPAL.

Yes, not a problem at all, but you have to check in before 6:00 p.m. We also accept the following payment methods: IDEAL, cash and PIN/Maestro.

Yes, city tax is a general tax charged by a municipality. You pay city tax if you stay in a municipality where you are not registered, and the amount to pay varies per municipality.

Children under the age of 18 have to be accompanied by an adult. Any adult aged 18 or over can book a room in our hotel.

For hotel stays with a City Vibes discount, you can cancel free of charge before 12:00h on the day of arrival. For hotel stays without a City Vibes discount, you can cancel free of charge before 18:00h on the day of arrival. However if you have a non-refundable/Early Booker rate, you cannot get a free of charge cancellation.

Yes, Bar & Kitchen Zocher is the beating heart of our hotel and located inside Carlton Square. For more info visit http://www.zocherhaarlem.nl/en or call +31 (0) 23 – 752 18 80.

CHECK-IN

Check in is from 2 pm, check out is before 12 pm.

You can check in, but we cannot guarantee that your room will be ready by that time. However, you can always leave your luggage at the reception and go explore the city!

Yes, you can upgrade your stay with a late check out. Send your request to reservations@square.carlton.nl, call +31 (0)23 531 90 91 or ask the reception during your stay. Please note that it costs € 10,- per hour extra.

HOTEL GUESTS

Breakfast is served between 6:30 am and 10:30 am during the week and on Saturday and Sunday from 7 am till 11 am.

No, not automatically. It depends on the type of reservation you make. Check your booking confirmation to be shure.

Guests staying at Carlton Square Hotel can enjoy a highly-rated continental breakfast during their stay (Booking.com guest review score: 8.5). You can always ask a staff member for a gluten-free, vegatarian, vegan or halal breakfast.

We do not allow any pets in the hotel, but we do allow pets in Bar & Kitchen Zocher though.

Yes you can make a reservation at Bar & Kitchen Zocher via reservation app Resengo: https://wwc.resengo.com/bar_kitchen_zocher?booknow=1&RN_PartnerID=26&lang=EN 

Or give us a call at: +31 (0) 23 – 752 18 80 (Bar & Kitchen Zocher)

Yes, we provide a third party laundry and dry cleaning service. If you hand in your laundry bag before 9:00 a.m. at the front desk, your laundry will be returned to your room before 8:00 p.m. Ask for a detailed pricelist at the front desk.

Upon request a baby cot can be placed in the room free of charge for baby’s/toddlers up till 3 years old.

All mail and packages will be delivered to the reception. Each morning, we sort and distribute your mail.

You’re more than welcome to stay for a longer period of time. Send your request to reservations@square.carlton.nl or call +31 (0)23 531 90 91 to check availability and price.

Yes, you can bring your own bike. You can store it outside in front of the hotel or in the secured bicycle park around the corner.

Secured Bicycle Park Tempeliersstraat 58 Haarlem ( De Blauwe Tram)

Openinghours: Monday through Wednesday 7:00 a.m. till 8:00 p.m. Thursday 7:00 a.m. till 10:00 p.m. Friday 7:00 a.m. till 8:00 p.m. Saturday 9:00 a.m. till 10:00 p.m. Sunday closed

Prices: you can park your bicycle for free in between openinghours. You pay € 0.50 to park your bike per night. Mopeds and light-mopeds pay € 0.70 per day and € 0.70 per night.

On sundays the "Botermarkt" is the nearest secured bicycle park and only a ten minute walk away from the hotel. On sundays the opening hours are from 11 a.m. till 6 p.m.

We have 124 rooms at our disposal in 6 different roomtypes.

ROOMS

You can choose between six different roomtypes: The Standard One, The Standard One with balcony, The Deluxe One, The Deluxe One with balcony, The Deluxe One with view and The Family One. For more info about facilities and pricing have a look at https://www.carlton.nl/en/square-hotel-haarlem/rooms

Yes, we have twin rooms in our hotel. Call or email us to submit your special request for a twin room. We cannot guarantee your twin room prior to your arrival, but we’ll do everything we can to serve you the best way possible.

No, we don’t have triple rooms, only double rooms. But The Family One room can accommodate 3 to 4 people.

Yes, upon request a baby cot can be placed in the room free of charge for baby’s/toddlers up till 3 years old. For children from 4 years old and up, a maximum of one extra bed per room can be placed for € 45,- EURO per night. An extra bed can only be placed in the The Deluxe One with view and The Deluxe One with balcony rooms. The Family One rooms are already equipped with a sleeping sofa that can made as an extra bed.

If for some reason you need to change your room, please contact the reception and they will see if this is possible.

There's free Wi-Fi throughout the hotel, also all rooms come equipped with free Wi-Fi for the use of our guests.

We want to reduce our environmental footprint and we hope you want to contribute to that by reusing your towels! Just hang up your towel you like to reuse and leave the towels you like to be changed on the floor. Your bedlinen will be changed every three days.

Yes, all rooms are equipped with a minibar. The Standard One rooms only offer complimentary water on arrival. The Deluxe One, The Deluxe One with view, The Deluxe One with balcony rooms and The Family One rooms offer a fully stocked minibar, free of extra charge.

Yes, the hotel offers room service from 6:30 am till 11:00 pm.

No, all guest rooms and public spaces are 100% non-smoking

All our rooms have a hairdryer in the room.

RESERVATIONS

This depends on the type of booking you’ve made.

If you made your reservation through our website or reservations department, you can request a modification for a refundable reservation only by sending us an email or by giving us a call. Non-refundable reservations cannot be modified.


If you made your reservation through another booking agent (such as booking.com, Expedia etc.), please contact them directly to request a modification.

No problem, we love groups! Contact our reservations team by e-mail at reservations@square.carlton.nl or call +31 (0)23 531 90 91.

We’re more than happy to help you the best we can! Send us a written request at sales@square.carlton.nl and we will put you in contact with our Sales team to see if there’s anything we can do for you.

It depends on your rate and booking type. For hotel stays with a City Vibes discount, you can cancel free of charge before 12:00h on the day of arrival. For hotel stays without a City Vibes discount, you can cancel free of charge before 18:00h on the day of arrival. However if you have a non-refundable/Early Booker rate, you cannot get a free of charge cancellation.

Yes, you can book up to nine rooms at a time. Please make a group reservation if you wish to order ten or more rooms. Contact our reservations team by e-mail at reservations@square.carlton.nl or call +31 (0)23 531 90 91.

MEETINGS

We have 4 meeting rooms that can easily be combined to accommodate larger groups. If you’re in need of a more intimate boardroom, Zocher’s Bieb is perfect for you. Plus at our on-site Bar & Kitchen Zocher we can accommodate an extra 150 people. Please contact us directly at sales@square.carlton.nl or call +31 (0)23 531 90 91 for more specific details about the spaces.

Our 4 meeting rooms are adjustable in size, they vary from 323 sq. ft. to 2153 sq. ft. If you need more specific details about the space, including size, set-ups and number of seats available, please contact us directly at sales@square.carlton.nl or call +31 (0)23 531 90 91.

Every meeting room is fully-equipped with a beamer and a 65” LED screen, flip chart, notepads, pens, candy treats, free WIFI and an audio system. With one of our HDMI cables you can easily connect your Laptop to our LED screen. We’ll fire your imagination, all you have to do is come up with a great idea..

Our meeting rooms are super versatile. They can easily be combined to accommodate larger groups up to 200 people. Please contact us directly at sales@square.carlton.nl or call +31 (0)23 531 90 91 for more specific details about the spaces, including how many seats are available and what kind of set-ups can be arranged.

We would never dream of making you get down to business on an empty stomach! We offer a full range of catering packages, from basic energy boosts to full hearty and healthy meals. Even three course dinners can be served in our meeting rooms. Please just let us know what your food and beverage needs are ahead of time and we’ll customize our package to make sure you’re fully stocked and ready to work. We do also provide full vegan and vegetarian packages.

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