A safe stay in Carlton Oasis

Update 25th of June 2021

WELCOME

We are open and are looking forward to welcome you! In the hotel we have taken various measures to prevent the spread of the coronavirus. Daily care for the safety and well-being of our employees and guests has top priority and we follow the advice from RIVM for this.


Our restaurant is open, you can go for breakfast, lunch and dinner, we also have a lovely terrace!


On this page we inform our guests about the measures we have taken at our hotel and how they apply to your stay. For more detailed information or questions, please contact us.


Thank you for your cooperation and your understanding and we wish you a great and safe stay in Spijkenisse!


The Carlton Oasis Team



Hotel

  • Our hotel is opened and we are more than happy to welcome you.
  • Various measures have been taken to organize your stay as well as possible.
  • Our reception has been adapted to ensure that check-in / check-out runs smoothly.
  • Please only pay by bank transfer, credit card or pin.
  • We also ask you to cooperate outside the hotel with the "social distancing" guidelines so that we can enjoy the stay together.
  • We also request that you observe social distancing guidelines outside the hotel (on the car park, in the town, on the beach, etc.) so that everyone can enjoy themselves together. We all want to be safe, so let's keep a little distance, shall we?


Hygiene

  • Disinfectant gel is available in a number of public areas for your personal hygiene. We provide paper towels in all the toilets. So you can wash your hands at all time!
  • We aim to keep everything clean, all day! The general areas and contact surfaces such as lift buttons and stair rails will be cleaned and disinfected several times a day.
  • To avoid contact between employees and guests, rooms will be cleaned when our guests are not in the hotel room. We also ask our guests not to enter their hotel room if our employees are present for cleaning or maintenance purposes.
  • Employees will regularly wash their hands with disinfectant soap behind the scenes.
  • Our housekeeping employees make use of professional cleaning products and procedures.


Food & Drinks

  • Breakfast can be booked at check-in.
  • Breakfast is served from Monday to Friday from 6:00 – 10:00 a.m. and on Saturday & Sunday from 6:00 – 10:45 a.m. in the Brasserie.
  • Lunch and dinner is possible between 12:00 - 10:00 p.m. in the Brasserie.
  • The terrace is open from 6:00 a.m. to 10:00 p.m.
  • Room service is possible.


Let's meet up!

  • The conference rooms have been modified so that it is possible to maintain the 1.5 meter distance for various group sizes.
  • Please contact us if you would like to make use of our personal assistance in your request. We are specialized in meetings!
  • Also if you would like to plan a private party, wedding or other event we can give you personal advise how to do so!


Facilities

  • Our fitness and sauna are open! Unfortunately our swimming pool is closed due to a defect, it will re-open in the beginning of August.
  • We can provide you with lots of information on what is available in the hotel and in the vicinity, e.g. local attractions, bicycle hire, walking tours.

Our employees

  • All our employees have been trained in the above measures.
  • The 1.5 meter distance must be maintained at all times. There is no physical contact with guests or the guests’ property. We ask our employees to politely remind one another and our guests if social distancing is not observed. “Please remember to keep your distance”.
  • The break and canteen areas have been modified and also behind the scenes the work places have been set up to maintain social distancing.
  • If our employees are not 100% fit, we ask them not to come to work.


Reservations

  • For bookings made directly with us, on our website or by telephone, the normal cancellation conditions apply. We recommend that you book a flexible tariff during this period so that you can change or cancel your booking free of charge.
  • If you have made your booking through an external party or booking website, your booking is not managed by our hotel, but through a different organization. If you wish to make changes or to obtain further information, please contact this organization.


We would like to thank you for your cooperation and understanding. We hope that you enjoy your stay with us!

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