Update Covid-19

13th of November


WE ARE LOOKING FORWARD TO WELCOMING YOU!

Read below the measures we have taken for a comfortable and safe stay.


WELCOME

At Banks Mansion we have taken a number of measures to prevent the spread of the Coronavirus. On this page we would like to inform our guests about the measures we have taken in our hotel and how these apply to your stay with us. Please do not hesitate to contact us if you require more detailed information or have any questions. We hope to reassure any concerns you may have and make sure you have a carefree and pleasant stay!


Hotels & restaurants

  • - Upon check in we will scan your personal QR code in the Corona Check App or COVID pass. This is mandatory in the Dutch hotels & restaurants.
  • - If you do not carry a COVID pass please provide us with a negative PCR test result latest 24h or recovery note from COVID-19
  • - We prefer cashless payments in the various outlets (by bank transfer, credit card or pin).
  • - Our employees are there to help you and will give you the necessary instructions.


Hygiene

  • - Disinfectant gel is available in a number of public areas for your personal hygiene.
  • - We aim to keep everything clean, all day! The general areas and contact surfaces such as lift buttons and stair rails will be cleaned and disinfected several times a day.


Facilities

  • - The current measures require us to close the bar at 8pm as for all bars and restaurants in The Netherlands. You are able to enjoy a drink in your room from the mini bar and decanters. You may enjoy breakfast in the kitchen and a snack/drinks at the bar in the living with our daily snacks as usual.


Reservations

  • - For bookings made directly with our hotel, on our website or by telephone, the normal cancellation conditions apply. We recommend that you book a flexible rate during this period so that you can change or cancel your booking free of charge.
  • - If you have made your booking through an external party or booking website, your booking is not managed by our hotel, but through a different organisation. If you wish to make changes or to obtain further information, please contact this organisation.


We would like to thank you for your cooperation and understanding. We hope that you enjoy your stay with us!

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